Customer Support and FAQ's
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Frequently Asked Questions
Start here to find answers to your questions. Learn everything you might want to know about The Bradford Exchange Online; our ordering, shipping and billing procedures; our outstanding guarantees, how to care for your collectibles, and much more!
- Ordering items not on our Web site
- Ordering just one issue in a collection
- Placing international orders
- Our money-back guarantee
- How to upload photos later
- How to mail in photos
- How long will my order remain active without a photo?
- What photo file formats can be uploaded?
- What size should my photo be?
- Is there a file max for my uploaded photo?