Customer Support: Contact Us

To contact Customer Service via e-mail, please complete the form below. We will respond to your e-mail within 1 business day of receipt.

PLEASE NOTE: E-mail is not encrypted so please do not include credit card number information in your e-mail message.

Asterisk (*) indicates a required field.

*Select a department: *Select a department:

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MM/DD/YY

Order by Phone*

Call 1-866-503-9057

To contact Customer Service for any other reason, please use the Contact Us form above. It is the fastest and most convenient way to reach us!

Hours of Operation:

Monday - Friday (excluding major holidays)

7:00 AM - 6:00 PM CT

*Note: Operators at this number do not have access to client account information, so please use this number for orders only.

Accessibility

Accessibility at The Bradford Exchange

Here at The Bradford Exchange, it is our goal to offer a great customer experience. In defining a great customer experience for our customers with disabilities, we are committed to removing barriers and providing alternative ways to access our Customer Service Center. Click Here to read our accessibility statement.

Telecommunications Relay Services (TRS)

We accept calls made via Telecommunications Relay Service (TRS). This type of service allows for two-way communications for those with hearing or speech disabilities. This service is free and available 24 hours a day by dialing #711.

We also provide additional assistance for our customers with visual impairment or other disabilities. If you are visually impaired, or if you have a different type of disability and you need assistance in accessing our website, please contact us by calling 1-866-824-0170 and asking for accessibility assistance.

Click Here to hear an audio clip of the information above.